Ruislip Branch:
164, High Street, Ruislip, HA4 8LJ
Tel: 01895 630 331

Pinner Branch: (Temporarily Closed)
41, Bridge Street, Pinner, HA5 3HR
Tel: 020 8866 9999

Privacy Policy

Ruislip Currency is committed to protecting your personal information. The Privacy Policy below outlines how we will use your information.
We will hold and process the information about a client as necessary to administer the services being provided by us for the client and to operate and maintain an account on behalf of that client where applicable. We will only share information that we hold about a client with other companies and organizations as and when necessary for the successful provision of our services to the client.

We may also exchange information with other organizations, both within the United Kingdom and overseas as appropriate, in order to verify a client’s identity, to prevent crime and/or recover debt. In particular, if fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering.

Ruislip Currency will treat all information we hold about a client as private and confidential and shall not disclose any information we hold about a client except where:

  • We are required to do so by any applicable regulations, in order to comply with the law and/or we are requested to do so by any regulatory authorities or fraud prevention agencies.
  • It is at a client’s request, with their consent.

In accordance with the Data Protection Act 1998, Clients may request to see a copy of the information that is held about them by the company by submitting a written request to the company.

Anti-Money Laundering Procedures

  • We operate anti-money laundering controls as required by law. These controls are in place to help stop criminals using bureau de change to launder money, which feeds terrorism, drug trafficking and other serious crime.
  • You may be asked to provide proof of your identity and current address, which we are obliged to copy and hold on file, to comply with our legal obligations.
  • Copies of these documents and records of transactions will be retained for five years. We reserve the right at all times to refuse to process any transactions.
  • Customer will be required to provide the documents based on the sterling value of the transaction being carried out.